REFUND POLICY

If in the unfortunate circumstances a participant must withdraw from the event the refund policy is as follows:

75% REFUND up until the 1st of August 2023 or transfer to the 2024 event date (TBC). If a competitor chooses to transfer their entry to the 2024 event they are not entitled to the 2023 Refund Policy, as in they are not eligible for a refund in 2024.

25% REFUND between the 1st August, 2023 and up to the 1st of September, 2023. 

NO TRANSFERS TO 2024 AFTER THE 1ST OF AUGUST.

NO REFUNDS AFTER THE 1ST OF SEPTEMBER.

Please do not request a transfer or refund after the dates stated above. The Refund Policy will be adhered to - we are unable to allow for special circumstances, as everyone has a special circumstance. Thank you for your understanding. 

If you want to amend your race distance: 

• You can amend your race distance up until the 1st of September, 2023. 
• If you wish to increase your race distance you will need to pay the difference in entry fee. 
• There are no refunds if you decrease your race distance.
• NO AMENDMENTS AFTER THE 1ST OF SEPTEMBER.
• You can amend your distance via your registration email. If you are unsure of the process please contact support@racetekapo.com for assistance. 

If you want to transfer your entry to another competitor:

• You can transfer your entry to another competitor up until the 1st of September, 2023. 
• There is a $15 admin fee that is taken off the withdrawing competitor, from the card that was used when entering, via Event Plus.
• NO TRANSFERS AFTER THE 1ST OF SEPTEMBER. 
• Email support@racetekapo.com if you have any queries.

STANDARD ENTRIES CLOSING 11:59PM SUNDAY 10TH SEPTEMBER, 2022.

LATE ENTRIES WILL BE ACCEPTED UP UNTIL 8PM THURSDAY 14TH SEPTEMBER AT AN ADDITIONAL $20 PER ENTRY. 

WE MAY ALLOW ENTRIES ON THE DAY, DEPENDING ON ENTRY NUMBERS. We will be updating this information so please check back closer to the event date.  

In case of a natural disaster, extreme adverse weather, or cancellation of the event due to safety reasons, entry fees will not be refunded.