If you wish to amend your entry distance:
- You can do so up until the 5th of December.
- Competitors will need to pay the difference if they are entering a longer distance.
- There are no refunds if competitors are moving down a distance.
- Please email support@racetekapo.com if you wish to change your distance by 11:59pm Sunday 5th December.
- After this date the ONLY way you are able to amend your distance is on Race Registration on Friday 10th December. Please bring cash if you are needing to move up your race distance on Friday 10th December.
If a competitor is unable to compete:
- Up until the 7th of November competitors can get a 50% refund.
- From the 8th of November until the 28th November competitors can get a 25% refund.
- Refunds will be refunded to the card that was used when entering, via Register Now.
There are NO REFUNDS after 28th November, 2021
There are NO TRANSFERS to the 2022 event for any reason. Please do not email with special requests for transferring to the 2022 event.
In case of a natural disaster, adverse weather, or cancellation of the event due to safety reasons, entry fees will not be refunded.
COVID 19: We are able to run Race Tekapo safely under Alert Level 1.
If Alert Levels change to Levels 2, 3 or 4 we will move the event to 2022 to ensure all Ministry of Health Covid-19 event guidelines are adhered to.
If Race Tekapo requires postponement due to Covid-19 the following Terms and Conditions apply:
- If an alert level announcement is made by the NZ Government before 11:59pm Wednesday December 8th 2021, competitors can choose between a 50% refund of entry frees OR a direct transfer to the 2022 date (September 17th, date TBC).
- If an announcement is made by the NZ Government after 12:00am Thursday 9th December 2021 and before 7:00am Saturday December 11th 2021, competitors can choose between a 25% refund of entry frees OR a direct transfer to the 2022 date (September 17th, date TBC).
Terms and Conditions for December 2021, Covid-19 Postponement:
- Competitors will be transferred to the new event date Sept 17th 2022 (TBC), directly into the same race they were already entered into
- Competitors have 7 days to request a refund (from time of announcement of postponement). Refund requests must be done via email to support@racetekapo.com
- Refunds are not eligible for those who had a free entry into the December 11, 2021 Race Tekapo event
- Refunds will be paid back via Register Now and by the means that you entered (in most cases by credit card)
- Transferred entries from December 2021 to September 2022 are not entitled to the refund policy for the 2022 event - eg, will not be eligible for refunds leading up to the 2022 event as per the 2022 Refund Policy
- All refunds will be processed within 21 days from when notified of a competitors decision